Shipping & Handling
We’re really excited to offer shipping to 5 countries around the world – USA, UK, Singapore, Hong Kong and UAE. We are currently offering shipping on a DDU (Delivery Duty Unpaid) basis, which means that product prices displayed are exclusive of all import duties.
As the recipient, you are liable for all import duties, customs and local sales tax levied by the country you are in. Please ensure payment of import duties in order to release your order from your respective country’s customs on arrival. We do not offer free return shipping for international orders.
International Shipping and Handling Times
Orders are usually processed within 1-3 business days (ie Monday – Friday). Some orders, such as customized/personal orders, or pre-order items, may take longer. International deliveries could take anywhere from 5-7 business days depending on the country and customs procedures on arrival.
We’re continuously striving to get your purchase to you sooner, however, in some unforeseen circumstances it may take a bit longer. In this case, we’ll notify you of this delay immediately.
You will be notified when your order ships from our warehouse with an Airway Bill Number. We currently ship via Bombino Express (www.bombinoexp.com) to the following countries: USA, UK, Singapore, Hong Kong, and UAE with the below mentioned flat shipping charges.
You can pay via all major international VISA or MASTERCARD credit/debit cards using our international payment gateway at the time of checkout. Payment is accepted in INR (Indian National Rupee) at the time of purchase. Duties and taxes are not included.
International Return Policy
We are happy to offer a 7-day, no-questions-asked return policy (with full refund or credit) for unused and unworn items that still have the tag attached. The only exception is for personalized pieces or SALE items – these sales are FINAL SALE ONLY.
Please note that we currently do not offer free shipping on international returns. Customers are responsible for return shipping, duties, taxes and fees. Personalized/handmade orders and items purchased on sale are FINAL SALE only.
Return Shipment Process
We do not offer free return shipping for international orders. To return your order, please keep the package ready and include the original invoice. You may choose the shipping carrier of your choice. Shipping and handling charges, as well as taxes and duties are not refundable. Please address all returns to:
422-424, 4’flor radhika optima yamuna chok near sudama chok motavarachha surat 394101